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Monthly Archives: December 2008

Home/2008/December

Happy New Year Toast

Wow, what a year and what a time for reflection!Right now has to [...]

By Steve Wayhart|2008-12-31T17:30:04+00:00December 31st, 2008|Improve the World|Comments Off on Happy New Year Toast
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Apple Geniuses Build Brand Loyalty

About 10 years ago, I worked in the wireless field. While the phones [...]

By Steve Wayhart|2008-12-22T14:06:00+00:00December 22nd, 2008|Brand Leadership, Branding, Customer Loyalty, Customer Satisfaction, Customer Service Experience, Experiential Marketing, Word of Mouth Buzz|Comments Off on Apple Geniuses Build Brand Loyalty
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Newspaper Ad Revenue Loses Nearly $2B

Newspaper ad revenue fell almost $2 billion in the third quarter for a [...]

By Steve Wayhart|2008-12-21T21:29:00+00:00December 21st, 2008|Advertising, Media|Comments Off on Newspaper Ad Revenue Loses Nearly $2B
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True Christmas Gifting

We've been working with a great client - The Priory Hospitality Group and [...]

By Steve Wayhart|2008-12-18T17:57:00+00:00December 18th, 2008|Brand Leadership, Holiday Marketing, Improve the World, Non Profit Marketing, Restaurants/Hospitality, Word of Mouth Buzz|Comments Off on True Christmas Gifting
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How to Improve Call Center Service

If your brand runs a call center (and even if you don't), don't [...]

By Steve Wayhart|2008-12-12T21:18:00+00:00December 12th, 2008|Customer Service Experience|Comments Off on How to Improve Call Center Service
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Autos Driving Online Advertising

2008 is expected to be the worst for auto sales in a decade. [...]

By Steve Wayhart|2008-12-09T09:06:00+00:00December 9th, 2008|Advertising, Automotive, Internet/Interactive Marketing|Comments Off on Autos Driving Online Advertising
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Blogs Are Mainstream

EMarketer says that advertising spending on U.S. blogs will increase to $746 million [...]

By Steve Wayhart|2008-12-07T09:10:00+00:00December 7th, 2008|Advertising, Blogs|Comments Off on Blogs Are Mainstream
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