Customer Service Experience

Marketing a Homecoming Experience

I had a great time Saturday in Kent, Ohio visiting come [...]

By Steve Wayhart| 2010-10-11T07:50:31+00:00 October 11th, 2010|Brand Leadership, Branding, Consumer Marketing, Customer Service Experience, Excellence, Experiential Marketing, Featured, Food and Drink, Hospitality, Marketing, Marketing Execution, Product Marketing, Promotions, Public Relations, Restaurants/Hospitality, Strategy|0 Comments

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L.L. Bean's Powerful Guarantee

Guaranteed. You have our word. How much clearer can you get? What a [...]

By Stephen Wayhart| 2010-10-10T13:13:37+00:00 October 10th, 2010|Advertising, Brand Leadership, Branding, Consumer Marketing, Customer Loyalty, Customer Satisfaction, Customer Service Experience, Entrepreneurship, Excellence, Experiential Marketing, Featured, Innovation, Marketing Execution, Product Marketing, Retail Marketing|0 Comments

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3 Secrets to Achieving Social Media Success

If you want to be a successful, profitable brand via Social Media Marketing, [...]

By Stephen Wayhart| 2010-10-07T11:55:41+00:00 October 7th, 2010|Blogs, Brand Leadership, Branding, Customer Loyalty, Customer Satisfaction, Customer Service Experience, Excellence, Experiential Marketing, Featured, Internet/Interactive Marketing, Marketing 3.0, Marketing Execution, Marketing Rock Star, Public Relations, Sales, Social Media, Strategy, Web 2.0, Web 3.0, Web/Tech, Word of Mouth Buzz|0 Comments

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• New iPad Wine List Rocks

  New iPad Wine List Rocks

  Brand Leadership, Branding, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Design, Entrepreneurship, Excellence, Experiential Marketing, Featured, Featured Home, Featured Work, Food and Drink, Hospitality, Innovation, Internet/Interactive Marketing, Leadership, Marketing, Merchandising, New Product Marketing, Premium Brands, Product Marketing, Promotions, Public Relations, Restaurants/Hospitality, Retail Marketing, Sales, Sampling, Search Engine Optimization & Marketing, Social Media, Strategy, Web 3.0, Web Site Marketing, Web/Tech

New iPad Wine List Rocks

I got my new iPad back in May - a moment in time [...]

By Stephen Wayhart| 2010-09-30T23:13:31+00:00 September 30th, 2010|Brand Leadership, Branding, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Design, Entrepreneurship, Excellence, Experiential Marketing, Featured, Featured Home, Featured Work, Food and Drink, Hospitality, Innovation, Internet/Interactive Marketing, Leadership, Marketing, Merchandising, New Product Marketing, Premium Brands, Product Marketing, Promotions, Public Relations, Restaurants/Hospitality, Retail Marketing, Sales, Sampling, Search Engine Optimization & Marketing, Social Media, Strategy, Web 3.0, Web Site Marketing, Web/Tech|0 Comments

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Always Aim to be the Best

We work with clients of all shapes and sizes - from struggling start [...]

By Stephen Wayhart| 2010-09-29T23:04:51+00:00 September 29th, 2010|Advertising, Brand Leadership, Branding, Consumer Marketing, Customer Service Experience, Design, Entrepreneurship, Excellence, Experiential Marketing, Featured, Leadership, Marketing Execution, Retail Marketing, Startups, Strategy|0 Comments

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My Sorry Chat with Comcast

For the past few weeks, my office internet speed has been giving me [...]

By Stephen Wayhart| 2010-08-03T10:21:19+00:00 August 3rd, 2010|Advertising, Customer Satisfaction, Customer Service Experience, Featured, Marketing Execution|0 Comments

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American Idol's One Big Marketing Lesson

I've never been one to watch much TV and running your own company [...]

By Stephen Wayhart| 2010-04-02T08:44:52+00:00 April 2nd, 2010|Brand Leadership, Branding, Customer Satisfaction, Customer Service Experience, Entrepreneurship, Excellence, Experiential Marketing, Featured, Innovation, Leadership, Marketing, Marketing Execution, Marketing Rock Star, Strategy, Word of Mouth Buzz|0 Comments

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Making Your Internet Search Experience Easier

Making common repeatable things easy for people to do is great way to [...]

By Stephen Wayhart| 2010-03-22T09:48:26+00:00 March 22nd, 2010|Advertising, Analytics, Blogs, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Design, Experiential Marketing, Featured, Internet/Interactive Marketing, Marketing Execution, Web Site Marketing|0 Comments

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• AMA Pittsburgh Marketer of the Year

  AMA Pittsburgh Marketer of the Year

  Advertising, Awards, Brand Leadership, Branding, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Design, Entrepreneurship, Excellence, Experiential Marketing, Featured, Featured Work, Food and Drink, Hospitality, Innovation, Leadership, Marketing, Marketing Execution, Marketing Rock Star, New Product Marketing, Premium Brands, Pricing, Product Marketing, Promotions, Public Relations, Restaurants/Hospitality, Retail Marketing, ROMI, Sales, Startups, Strategy, Target Marketing, Word of Mouth Buzz

AMA Pittsburgh Marketer of the Year

Over the next two days, we're participating in two separate presentations to the [...]

By Stephen Wayhart| 2010-03-18T07:54:28+00:00 March 18th, 2010|Advertising, Awards, Brand Leadership, Branding, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Design, Entrepreneurship, Excellence, Experiential Marketing, Featured, Featured Work, Food and Drink, Hospitality, Innovation, Leadership, Marketing, Marketing Execution, Marketing Rock Star, New Product Marketing, Premium Brands, Pricing, Product Marketing, Promotions, Public Relations, Restaurants/Hospitality, Retail Marketing, ROMI, Sales, Startups, Strategy, Target Marketing, Word of Mouth Buzz|2 Comments

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Sound Marketing Advice

There's a great article in Fast Company about the, "The 10 Most Addictive [...]

By Stephen Wayhart| 2010-03-15T09:00:24+00:00 March 15th, 2010|Advertising, Automotive, Branding, Consumer Marketing, Customer Satisfaction, Customer Service Experience, Direct Marketing, Experiential Marketing, Featured, Food and Drink, Hospitality, Marketing, Marketing Execution, Merchandising, New Product Marketing, Product Marketing, Promotions, Restaurants/Hospitality, Strategy, Television|1 Comment

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