News2017-10-08T16:30:56+00:00

What's in it for your customer

By |April 21st, 2009|Categories: Analytics, Customer Satisfaction, Excellence, Featured, Strategy|

Face it. You are a selfish, self-centered son-of-a-gun. And, so is your customer. The majority of your thoughts every day surround you and are about you. Thoughts like, "What's in it for me (WIIFM)?"  And, "How can I benefit from purchasing Brand X?" You're consumed by the very thought of [...]

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Kerrygold Cheese and Butter

By |April 18th, 2009|Categories: Advertising, Brand Leadership, Branding, Excellence, Featured, Green Marketing, Innovation, Marketing, New Product Marketing, Premium Brands, Public Relations, Restaurants/Hospitality, Web Site Marketing|

If you're one of the tens of thousands of people who visit Costco on weekends and like cheese as much as I do, check out this Web site from Kerrygold,  read here about how their unique cheese and butter is made and I'll bet you buy some. Ireland's Kerrygold beautifully [...]

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A Big Fan of TED

By |April 17th, 2009|Categories: Excellence, Featured, Improve the World|

I've been a big fan of TED for a long time and have always gleaned incredible insight from their many and varied expert speakers and encourage you to check it out. TED stands for Technology, Entertainment, Design and began in 1984 as a conference bringing together people from those three [...]

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