Yesterday, I was honored to give a Social Media Marketing presentation at the Pennsylvania Restaurant Association’s Western Chapter’s Harvest Your Profits Fall Summit (click here to download presentation). The presentation certainly had a restaurant, hospitality focus, but it’s applicable to most any retail industry.
Having worked in hospitality and restaurant marketing for over 20 years, it’s close to my heart because it’s one of the toughest, yet most gratifying industries. If you’re looking for leading edge marketing, look no further than the folks in the hospitality industry because the great ones know that they need to “bring it” every day – the successful ones know that they’re only as good as their last meal!
You got to love people with that kind of attitude and passion – it’s contagious – and a BIG reason I love working in the industry.
And, you got to love the people who volunteer their time and expertise to associations like the PRA and staffers such as Heidi Howard. They selflessly work hard to help move the hospitality industry forward to make it better for themselves and their customers and at the same time defend it against government controls – many of which are unconscionable efforts to blatantly rob them (e.g., crazy drink taxes) of their hard earned money.
My thanks to PRA Western Chapter president Steve Musciano of ARAMARK and his board for inviting me, Susan Sansale, owner/operator of the beautiful venue The Chadwick (and incoming PRA Western Chapter president) for hosting the event and super organizer and board member extraordinaire Murrie Emamzadeh for orchestrating a super event!